Complaint·April 2, 2026

Reporting Party (RP) stated they observed 12 infants with 2 staff on 2/2/26 and 2/3/26. LPA interviewed staff at the facility. 2 staff stated that the week of February 2-6, 2026, they have witnessed infant room be out of ratio. Staff 1 (S1) stated they witnessed a 6 th child being dropped off with only 1 staff member in the infant room the week of February 2-6, 2026. 5 staff stated they would call the office for help with ratio. LPA observed staff juggling from classroom to classroom to ensure proper ratios are met. LPA reviewed documents obtained; Employee Time Sheet Report and Children’s Daily Attendance dated February 2-6, 2026 and showed the facility is out of ratio. LPA interviewed 4 parents, none of the parents interviewed disclosed any information that could support the allegation. No children interview conducted due to children being non-verbal Based on observation, interviews and records reviewed, the preponderance of evidence standard has been met, therefore the above allegation that Staff are operating out of ratio is found to be SUBSTANTIATED. See LIC9099D for 1 Type B violation An exit interview was conducted and report and deficiency were reviewed and discussed with Office Admin Caroline Bremer. The Notice of Site Visit was posted during the visit and must be posted for 30 consecutive days. Appeal Rights provided. Page 2 of 2