Follow-up·November 29, 2023

Licensing Program Analyst (LPA) Patricia Duron conducted an unannounced case management investigation for the incident which the facility self-reported an unusual incident to licensing office on 09/20/23. LPA met with director Grace Kang. LPA observed 6 staff members and 36 preschool children in care. A review of facility Personnel Report Summary on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. The unusual incident report stated an unusual incident occurred at the facility on 9/19/23, the Director stated Child #1 (C1) and Staff #1 (S1) were in classroom, a parent (P1) heard yelling and heard a staff saying "stop crying". Director stated that P1 stated they witnessed S1 shaking C1's body and head. During the course of investigation, LPA interviewed 4 staff members, 3 children, reviewed records and video footage. LPA Duron interviewed 3 children. 2 out of 3 children disclosed S1 has a mad voice and is mad a lot. C2 stated S1 is mad a lot and has a mad voice. C3 stated S1 is the maddest. LPA reviewed video footage of incident that occurred on 9/20/23. During review of video footage, LPA observed S1 handing C1 in a rough manner. LPA observed S1 yelling at C1, S1 continuously saying stop and say yes. LPA observed S1 wiping C1’s nose as S1 moved C1’s head back and forth in a rough manner while C1 was crying. LPA interviewed staff. Management stated S1 is no longer employed at the facility and is no longer caring for children at the facility. S4 stated facility recently reviewed conscious discipline training, to ensure positive redirection. Page 1 of 2. Based on LPA’s interviews, observations and reviewing records, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1 Section 101223 Personal Rights (a)(3). Please refer to attached 9099D for documentation of deficiencies. This requirement is met as evidence by: Based on LPA’s interview and observation of video footage of incident that documents S1 handing C1 in a rough manner, which poses an immediate health risk to the children in care. LPA Duron informed Director, Grace Kang that this report dated 11/29/23 documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk(s) to the health, safety, or personal rights of children in care. LPA Duron informed the Director to provide a copy of this licensing report dated 11/29/23 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The facility representative was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. Any proposed changes to the physical plant, including telephone number, shall be immediately reported to the Department. The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door. Page 2 of 2. End of Report.