Incident investigation·December 9, 2025

Licensing Program Analyst (LPA) Cynthia Sun conducted an unannounced case management incident inspection in response to a self-reported Unusual Incident dated 11/13/2025. During the inspection, LPA met with Program Specialist Minerva Alvarez and observed 29 preschool children and 6 staff members. Children were napping while staff supervised children. A review of staff criminal clearance records on this date indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. On 11/13/2025, the facility submitted a self-reported Unusual Incident Report (UIR) to the Licensing Office regarding an incident that occurred on 11/12/2025. The report stated that Child #1 (C1), Child #2 (C2), and Child #3 (C3) were left unsupervised outside the classroom in facilities playground. During the visit, LPA interviewed the staff #1 (S1) who stated that on 11/12/25, C1, C2, and C3 were gathered with the rest of the class, ready to go into the classroom after outdoor play. Staff typically line up with children in the front and back of the line. On this day, there was commotion between other children in the line and staff that are typically on the back of the line moved to the children having commotion. All the children and staff walked together into the classroom and went directly to the classroom sink to wash hands. Staff #1(S1) counted the children in the classroom and realized that three children were missing. By that time, staff #3 (S3) came to classroom with the C1, C2, and C3 and informed S1 that C1, C2, and C3 were playing in playground. S3 stated C1, C2, and C3 were unharmed and unaffected. S3 stated C1, C2, and C3 were in the playground unsupervised for 4-5 minutes. Page 1 of 2 LPA interviewed C1, C2, and C3’s parents who stated facility informed them what had happened with C1, C2, and C3. Parents stated they were not upset with the facility or staff, but they were upset with their own children. Parents also stated they spoke to their children at home about following class rules and listening to teachers. LPA reviewed the facility’s playground, and playground is safe for children. The playground has two gates that access the street. Both gates have loud alarms that sound off when gates open. The gates latches are about 5 ft. in height making gate latches inaccessible for children to open. Facility has a wall over 5 ft. surrounding playground to prevent children access to the street. Facility also provided a Plan of Correction where facility has implemented more strategies for counting and supervising children in care. Staff #5 stated that “they have a scheduled meeting/ training with director. In the training, staff will review headcounts, teacher positioning, and expectations moving forward”. Based on the interview conducted and the self-reported incident, it has been determined there was lack of supervision, as staff were unaware to C1, C2, and C3 being left unattended outside the classroom for approximately 4-5 minutes. However, the children were safe in the facility playground and C1, C2, and C3 were unable to leave facility. The facility is in violation of the California Code of Regulations, Title 22, Division 12, Chapter 1, Section 101229(a)(1); Responsibility for providing care and supervision. One Type B violation cited. Please refer to the attached LIC 809D form. LPA Sun informed Program Specialist Minerva Alvarez that this report dated 12/09/2025, document(s) one Type B citation which shall be posted for 30 consecutive days. Exit interview was conducted. The Notice of Site Visit was posted. Program Specialist Minerva Alvarez was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. PAGE 2 OF 2 END OF REPORT