complaint·April 14, 2023

(Page 2 of Report) During the investigation, LPAs inspected the facility on 03/10/2023, 03/16/2023 and on 04/14/2023, interviewed 5 staffs 03/10/2023, and interviewed 5 staff on 03/16/2023, and sign in/out sheets for the month of February. During the inspection on 03/10/23, 03/16/2023 and on 04/14/2023, LPA did not observe any disrepair and any mold in the infant classroom. During interviews, all interviewed staff denied that they have seen any disrepair or mold in the infant classroom and denied of knowing any staff would falsifying parent's signature on the sign in/out sheets. All interviewed staff stated that if parents forget to sign, the Director will check and follow up with parents with reminders. Director stated she put her initial and the school's abbreviation on sign in/out sheets if parents forget to sign and remind parents to sign in/out for their child upon pick-up and drop-off. During record review, LPAs reviewed facility's sign in/out sheets for the month of February. LPA observed 1 child's sign in/out sheets with missing parent's signatures, however, there were Director's initial and facility's abbreviation in those missing signature dates. Based on the information gathered from LPAs' observation on 03/10/23, 03/16/2023 and on 04/14/2023, interviews conducted with 10 staff on 03/10/2023 and on 03/16/2023 and record review of facility's sign in/out sheets in the month of February, there is insufficient evidence to corroborate the allegations that facility has mold, facility is in disrepair, and staff are falsifying sign in/sign out documents. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged, facility has mold, facility is in disrepair, staff are falsifying sign in/sign out documents, did or did not occur, therefore the allegations, facility has mold, facility is in disrepair, staff are falsifying sign in/sign out documents, are UNSUBSTANTIATED. Exit interview was conducted. The Notice of Site Visit was posted. Appeal Rights was explained. A copy of appeal rights (LIC 9058) was provided. First level appeal is to Regional Manager, address is above on the report. (Continue next page) (Page 2 of Report) During the investigation, interviewed 5 staffs on 03/10/2023 and interviewed 5 staff on 03/16/2023, and obtained facility's staff's and children roster and staff files. During interviews, staff #1 (S1) stated and staff #11 (S11) had given breaks to S1 daily approximately 15-30 minutes in the morning and in the afternoon in the infant classroom. When interviewed, S11 confirmed that S11 gave breaks for S1 and were working alone with up to 4 infants in the infant classroom. Director stated that Director did not know that staff # 11 did not have Infant/Toddler units. During record review, LPA reviewed 8 staff files and discovered that S11 did not have any units in toddler and infant courses. S11 did not meet teacher qualifications to work alone with the infants. Based on the information gathered from LPAs' interviews conducted with 10 staff on 03/10/2023 and on 03/16/2023, and record review of 8 staff files, due to having unqualified staff working alone with the infants, facility is operating out of ratio, the preponderance of evidence standard has been met, therefore the above allegations, unqualified staff are providing care and supervision to day care children and facility operates out of ratio are found to be SUBSTANTIATED. California Code of Regulations, Title 22 Division 12 Chapter 1, Sub Chapter 2 Section 101416.2 (b) Infant Care Teacher Qualifications and Duties and Section 101416.5 (b) Staff-Infant Ratio, are being cited on the attached LIC9099D. Due to the Type A violation, the licensee shall post and provide copies of the report to parents/guardians of the children in care at the facility by the next business day, and shall provide to the parents/guardians of children newly enrolled at the facility during the next 12 months. In addition, the licensee shall immediately post upon receipt the Proof of Correction for 30 consecutive days and provide a copy to current and enrolling parents. The licensee is to keep Acknowledgement Receipt (LIC 9224) signed by parents in each child’s file . Failure to post Type A reports for 30 days will result in a Civil Penalty of $100.00 (Continue next page)