Skip to main content

Inspection visit

complaint

SERRANO HEIGHTS ACADEMYLicense 3043707482 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

The child got a red mark on his forehead, and parents were informed. Staff #3 (S3) stated parents were contacted, and the child had a small scratch, but child was ok. Regarding the allegation of “Facility is covering the crack in the floor with duct tape”, LPA observed duct tape on the floor in classroom #3 and classroom #4 during initial visit conducted on 4/20/23. Staff #1 (S1) stated room #3 does have duct tape on the floor, to cover the crack, about 1 year tape is still there. S1 stated the facility is planning to make repairs to floor and other things in the classrooms. Staff #2 (S2) stated in room 3 the duct tape is on the floor.It's on the floor where they eat because there is a crack on the floor. Staff #4 (S4) stated the duct tape in room #4 is used for a guide for children when it’s time to line up. LPA observed duct tape in Room #4 on floor, and no visible cracks were under the tape. S4 stated the duct tape in room #3 is used for children to line up, but other tape is to cover the cracks that are on the tile in room #3. S4 stated remodeling and adding new flooring in the classrooms will be taking place. LPA Duron interviewed 4 parents. All interviewed parents stated they did not have any concern with facility. Based on LPA’s interviews, observations and reviewing records, the preponderance of evidence standard has been met, therefore the above allegation is are found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1 Section 101238 Buildings and Grounds (a) and 101229(a)(1) Responsibility for Providing Care and Supervision are being cited on the attached LIC9099D. This requirement is met as evidence by: Based on LPA’s observations of the floor at the facility did have duct tape on the floor covering cracks on the floor. Based on LPA’s interviews 3 out of 4 staff stated facility does have duct tape on the floor for the purpose of covering the cracks on the floor. 3 out of 4 staff stated bulletin board did fall on a child in care, which poses a potential health risk to the children in care. An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The facility representative was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. Any proposed changes to the physical plant, including telephone number, shall be immediately reported to the Department. The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door. During the initial inspection dated 4/20/23, At arrival, LPA observed locked front gate. LPA observed gate able to lock securely after opening and closing gate. 4 out 4 staff stated facility gate is working at this time. Staff #4 (S4) stated that handle needed to be pulled for gate to latch. S4 stated repairs were made, and gate would lock without needing to be pulled. Regarding allegation of facility staff did not prevent day-care child from running out of the classroom. S1 stated, yes, once before, but staff was aware, child ran out with parent, and the staff observed and brought child back to room right away. Staff reminds children they cannot go out by themselves. LPA Duron contacted four parents. All interviewed parents stated they did not have any concern with facility. Based on the information gathered from LPAs’ interviews, observation, and reviewing records, there is insufficient evidence to corroborate the allegations of Facility gate is in disrepair. Facility staff did not prevent day-care child from running out of the classroom. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations did or did not occur in the day care facility, therefore the allegations are UNSUBSTANTIATED. An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The facility representative was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. Any proposed changes to the physical plant, including telephone number, shall be immediately reported to the Department. The facility representative was informed that the “Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 101229Type B

    101229 Responsibility for Providing Care and Supervision (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement is not metas evidence by: Based on LPA’s interview, S2 and S3 disclosed on 3/14/23 a medium sizebulletin board approximatly 3X4 ft fell on a child and the child received a red mark and small scratch on their forehead.

  • 101238Type B

    101238 Buildings and Grounds(a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement is not met as evidence by: Based on LPA’s interviews 4 out of 4 staff stated facility does have duct tape on the floor for the purpose of coveringthe cracks on the floor.

FAQ · About this visit

Common questions about this visit

What happened during the June 22, 2023 inspection of SERRANO HEIGHTS ACADEMY?

This was a complaint inspection of SERRANO HEIGHTS ACADEMY on June 22, 2023. 2 citations were issued: 2 Type B.

Were any citations issued to SERRANO HEIGHTS ACADEMY on June 22, 2023?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "101229 Responsibility for Providing Care and Supervision (1) No child(ren) shall be left without the supervision of a te..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

Share this reportEmail

Next steps

If this is your facility,claim this pageand add your response to the public record. Free.

Spotted an inaccuracy on this visit?Request a reviewand we will check it against the public record.

Researching this visit professionally?Book a 20-minute calland we will walk through what we have on file.

Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.