complaint·July 24, 2025

Page 2. During the staff interviews, Staff 2 (S2) and Staff 4 (S4) confirmed that they have reviewed the camera footage of the alleged incident, in which they saw Staff 1 (S1) handling Child 1 (C1) in a rough manner. In addition, S1 stated to LPA that S1 wrote the apology letter to C1’s parents at the end of the date of the incident. During record review, LPA reviewed three (3) declarations. S2 and S4 both stated that S1 exhibited an abrupt manner while guiding C1 to the classroom during the transition at drop-off time. Based on the declaration from S4, it was mentioned that S1 could have handled the situation differently. S2 and S4 also had a meeting with S1, during which they shared different techniques with S1 and reminded S1 about the needs of each child. In the Parents handbook, under the personal rights page, 13 stated “Each child receiving services from a school shall have rights which include, to be accorded safe, healthy and comfortable accommodations, furnishings and equipment to meet his/her needs”. On 07/03/2025, LPA called three (3) parents requesting an interview. The parents interviewed did not express any concerns related to the allegations and did not provide any information that could corroborate the allegations. Based on the information gathered from LPA's interviews and record reviews, it has been determined that S1 roughly handled the day-care child. The preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, 101223(a)(2) Personal Rights are being cited on the attached LIC9099D. An exit interview was conducted with the Director/Owner Afaz, Fashana . Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above. End of the Report. Page 2 During interviews and LPA observations on 06/03/2025, and today, 07/24/2025, LPA observed that each classroom has sufficient staff members to meet the child-to-staff ratio. Based on the allegation details, the incident was reported to have occurred between 9:50 a.m. and 10:00 a.m. on 05/21/2025. According to the children’s sign-in and sign-out records for the incident date, 20 children were present with two (2) qualified teachers in the facility at the time of the incident. In addition, the LIC 500 (Personnel Report) indicated 12 fully qualified teachers and four (4) teacher assistants come from 7:00 am to 8:45 am; while the later shift will be four (4) more extra fully qualified teachers starting from 12:00 noon to -1:30pm. Records from children's roster indicated the maximum number of students incident classroom was 23, with two (2) fully qualified teachers, which demonstrates to LPA that they meet the required ratio. LPA interviewed four (4) staff members, and all staff members stated that they never go out of the ratio. All staff members also mentioned that most of the time, they have an extra teacher assistant helping them in the classroom. All three (3) interviewed parents stated the facility is great and did not express any concerns about the allegation. Based on the information gathered from LPAs' observations, interviews, and record reviews, there is insufficient evidence to corroborate the allegation that operation was out of the ratio. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur in the day-care facility, therefore the allegation is UNSUBSTANTIATED. An exit interview was completed with the Director/Owner. The report was reviewed and discussed. Appeal Rights were provided. The Director/Owner was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. End of the Report.