complaint·December 8, 2025

During the investigation, LPA interviewed five (5) staff members, 1 (one) police detective, five (5) parents, and reviewed records which included Child Care Roster, Hands Together Parent Handbook, and three (3) Santa Ana Police Department Police Records (dated: 10/24/25, and 2 records dated 11/15/25). During the staff interviews, five (5) out of five (5) staff interviewed stated they have not witnessed any staff handling children roughly or hitting children in childcare. LPA asked staff, what do you do to get the child/children’s attention. five (5) out of five (5) staff interviewed stated they go over to children and provide choices for positive alternatives. Staff #2 (S2) stated “ I call the children’s name, I get close to children, I speak to the children, for the most part the children listen to me. I talk to children and children will reflect on their choices and actions, and I talk to the child”. Five (5) out of five (5) staff were also asked, have you hit a child in facility. Five (5) out of (5) staff stated “no” to ever hitting a child in facility. Five (5) out of five (5) staff interviewed stated they have not ever physically grabbed a child in facility. On 10/27/25, LPA Sun attempted to interview Child #1 (C1) however, C1 was did not qualify for an interview. On 10/27/25, LPA attempted to interview six (6) children at facility and only one (1) child qualified for interview. Child did not make any disclosure regarding the above allegation. On 10/27/2025, LPA attempted to interview nine (9) parents however only five (5) parents were available for interviews. The 5 parents were satisfied with the childcare center. The five (5) parents did not make any disclosure regarding the above allegations and did not have any concerns. LPA reviewed Santa Ana Police Records and spoke to Santa Ana Police Detective who stated OC District Attorneys Office rejected charges on 11/19/25. Detective stated case is closed. PAGE 2 OF 3 Based on LPAs observations, interviews and record reviews, the preponderance evidence of staff caused an injury to a daycare child has not been met. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated . Exit interview conducted and report was reviewed with Director. Notice of Site Visit was posted and must remain posted for 30 days. Failure to comply with the posting requirements shall result in an immediate civil penalty of $100. Appeal Rights were explained. The Director was provided with a copy of the appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above. PAGE 3 out of 3 END OF REPORT