complaint·September 1, 2021

Page LIC 9099C On the first day being at preschool, C9 attempted to hit others and threw toys. Complainant alleged C9 began waking up with nightmares since beginning school. Complainant expressed concerned of whether C9 was fed. At the time of pick-up, C9 asked for water and food, and lunch bag was almost full. On 5/14/2021 unexplained marks on upper outer thigh had a circle of a dozen little dot marks. This did not a appear to be a rash. Complainant is unsure if it happened during care. During the investigation LPAs conducted 3 physical plant inspections, interviewed 6 staff members, 9 parents, 4 children and obtained facility children\342\200\231s roster. Staff interviewed stated that the facility is always within compliance of children's personal rights, and that all staff are aware of personal rights regulation. Staff #1 (S1) stated that bruises were never observed on C9 while at school. Staff #4 (S4) stated we would never withhold food from the children. S4 stated C9 would throw food on the floor and try to grab food and put the whole hand in her month during mealtimes. All parents interviewed did not express any concerns with the care given to the children, or any issue with any staff at the facility. Parents stated they are happy with the facility and would recommend facility to others. In the interviews conducted with the children, the children stated they like their school and the teachers. Children also stated when children don\342\200\231t listen, they sit down to think about it and the teachers will talk to them. Based on LPA observations, document reviews and interviews which were conducted, the preponderance of evidence was not met, therefore the above allegation is found to be UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview was conducted with Director, Maryam Foster & Assistant Director, Amir Mansouri. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.