complaint·January 12, 2024

Page 2 During the investigation, LPA interviewed the reporting party (RP), interviewed three staff, and parents. On 12/13/2023 LPA interviewed the reporting party (RP) who stated child #1 (C1) was injured due to lack of supervision. RP stated C1 had gotten burned on the finger during an activity at the center when the child was using a hot glue gun. RP also mentioned witnessing child #2 (C2) being denied their jacket while it was raining and being told to tough it out by a staff member. On 12/13/2023, LPA interviewed three staff. Staff stated the day the incident may have occurred, they had a low heat gun activity and an egg passing activity. Staff stated they were unsure how C1 finger was injured. Staff stated they were not made aware of C1 injury until approximately 3 hours after the glue gun activity and during the time of pickup. Staff stated C1 told them the bruise on the finger was a scratch. During the low heat gun activity, it was determined the facility was operating within its licensed capacity and within compliance with staffing ratios. All staff stated, during the low heat gun activity, only four children were allowed at the table with one staff. All staff stated their were two teachers, director, and a parent volunteer with 16 children inside the classroom. When staff were asked about denying children their clothing, all staff stated they have never denied children their clothing or witnessed other staff denying a child their clothing. One staff stated they recall telling C2 to wait for their jacket because children were transitioning from the outside play yard into the classroom. The staff member stated they told C2 to wait until everyone is inside then they will be able to get their jacket. The staff stated the transition period took 2-3 minutes. All staff stated they have never told a child to tough it out. LPA conducted Parent Interviews on 1/11/2024. LPA reached out to 9 parents and 3 were able to be interviewed. Parents interviewed did not divulge any information pertaining to the allegations. Continue to Page 3 Page 3 Based on staff interviews, and parent interviews, the complaint alleging (1) Due to a lack of supervision day-care child was injured while in care, (2) Facility staff withheld child\342\200\231s clothing, and (3) Facility staff made inappropriate comments to day care child is found to be unsubstantiated. Although the allegations may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are unsubstantiated. Exit interview conducted and report was reviewed with Director Jacqueline Schofield. Notice of site visit was given and must remain posted for 30 days. Failure to comply with the posting requirements shall result in an immediate civil penalty of $100. Appeal Rights were explained. The Director was provided with a copy of the appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above.