complaint·April 16, 2025

Page 2 During the investigation, LPA Garcia interviewed staff, the reporting party, children’s authorized representatives and children, and obtained correspondence, employee handbook, family handbook, and children’s roster. LPA interviewed children’s authorized representatives. All authorized representatives interviewed stated they are satisfied with the care and supervision being provided and did not make any disclosures regarding the allegation. LPA interviewed children. All children stated they like preschool and did not make any disclosures regarding allegation. Based on interviews and record review, the allegation that staff yelled at daycare children is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted and report was reviewed with the Director, Cynthia Gough. No deficiencies cited. A notice of site visit was given and must remain posted for 30 days. End of Report.