Inspector’s narrative
What the inspector wrote
Page 2
During the course of the investigation, an additional allegation alleging facility operates out of ratio was disclosed.
On 5/12/2025, LPA interviewed Reporting Party (RP) for further information.
During the investigation, LPA Garcia interviewed 9 staff, reporting party, 3 authorized representatives and obtained children's roster, parent handbook, daily attendance reports, name to face reports, "rollcall sheets", staff timecards, Child 1 (C1) identification form (LIC 700), incident report (LIC 624), and facility incident report.
Based on record review, the facility filed an incident report on 5/7/25 involving the C1 and the Department was notified via a self-reported incident (LIC 624) on 5/13/2025.
Throughout the investigation, LPA interviewed children’s authorized representatives. Representatives interviewed shared feedback regarding their enrollment experience, there was not evidence to corroborate the allegations.
Based on interviews and record review, the allegations that facility did not report incident in a timely manner and facility operates out of ratio are unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.
Exit interview conducted and report was reviewed with the Director, Nicole Carreon. No deficiencies cited. A notice of site visit was given and must remain posted for 30 days.
End of Report
Page 2
On 5/12/2025, LPA interviewed Reporting Party (RP) for further information.
During the investigation, LPA Garcia interviewed 9 staff, reporting party, 3 authorized representatives and obtained children's roster, parent handbook, daily attendance reports, name to face reports, "rollcall sheets", staff timecards, Child 1 (C1) identification form (LIC 700), incident report (LIC 624), and facility incident report.
During staff interviews on 05/14/2025, All staff stated they report incidents via the app, or an incident report and the director is available to step into the classrooms as well. All staff stated they are constantly having visual and audio supervision of the children at all times. During outdoor playtime all staff stated there are designated zones, so children are adequately supervised. Multiple staff interviewed provided feedback on working at the facility, there is not enough evidence to corroborate allegations.
LPA interviewed staff present during the incident that occurred on 5/7/25. Staff 1 (S1) was outside with their class when Staff 2 (S2) was lining up to transition to outdoor time. S2 opened the door and Child 1 (C1) and another child were running toward the playground. C1 lost balance, landed on stomach, and hit head on the pole. The pole where C1 injured themselves is located at the foot of the playground. S2 stated they did not see anything because they were inside. S8 and S9 stated that the authorized representative of C1 was informed verbally but they left quickly so they did not receive incident report. On 5/7/25, authorized representative did not take C1 back to the classroom, so they did not get incident report.
Based on record review, the facility filed an incident report on 5/7/25 involving the C1 and the Department was notified via a self-reported incident (LIC 624) on 5/13/2025.
Throughout the investigation, LPA interviewed children’s authorized representatives. Authorized representatives provided feedback regarding enrollment experience, there is not evidence to corroborate allegations.
(continue to page 3)
(Page 3)
Based on interviews, it has been determined staff did not provide parent with incident report and due to a lack of supervision/observation daycare child was injured while in care. Therefore, the preponderance of evidence standard has been met, therefore the above allegations are found to be Substantiated. California Code of Regulations, Title 22, Division 12, Chapter 1 Section are being cited on the attached LIC 9099D. LPA provided director with the Title 22 regulations 101226.3(a) Observation of the Child and
101218.1
Admission Procedures and Parental and Authorized Representative's Rights(a)(2)(B).
LPA Sarah Garcia informed director Nicole Carreon, that this report dated 05/28/2025 documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk(s) to the health, safety, or personal rights of children in care. Also, LPA Sarah Garcia informed director, Nicole Carreon, to provide a copy of this licensing report dated 05/28/2025 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
Exit interview conducted and report was reviewed with the director, Nicole Carreon. A notice of site visit was given and must remain posted for 30 days.
End of Report.
