complaint·March 20, 2024

Page 9099C Complainant alleged that a child received multiple physical injuries and facility didn\342\200\231t report or notify of the injuries . LPA interviewed the complainant, who stated that the facility had contacted the complainant and explained what had happened along with having an incident/accident report all filled out, but the closing staff forgot to give it during pick up. During the staff interview, all the staff interviewed stated that the facility is always within compliance with children's personal rights and supervision regulations. Staff #2 (S2) and Staff #3 (S3) stated they both observed a child was walking, fell, and bit child\342\200\231s lips. An accident/incident report was filled out by S2, but S3 stated S3 forgot to give the report to the parent during pick up. S2 contacted the parent the next day and explained what had happened to the child and why an accident/incident wasn\342\200\231t given to the parent yesterday. S3 gave the accident/incident report to the parent the next day . S2 stated the facility protocol for any head injuries or major injuries are to care for the wound, write an incident report, and contact the parents immediately. If it is the minor injuries, the staff observed the child, write the incident report, and talked to parents at the end of the day. LPA called 8 parents and left message for return calls. The parents interviewed did not express any concerns. Based on LPA observations, document reviews and interviews which were conducted, the preponderance of evidence was not met, therefore the above allegations are found to be UNSUBSTANTIATED. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview was conducted with Director, Stefaniean Evangelista. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.