Incident investigation·January 28, 2026

On 1/28/2026 an unannounced case management inspection was conducted by Licensing Program Analyst (LPA) Kathy Trinh in response to a self-reported incident dated 1/23/2026. LPA met with Facility Representative Michelle Bentley and was led on a tour. There were 21 napping preschool children and 3 staff present at the time of inspection. Hours of operation are 6:45AM-6:00PM, Monday through Friday. A review of adult records indicates that all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions. The Department received an incident report on 1/23/2026 stating that on 1/23/2026 at 10:00AM, Staff 2 (S2) told Child 1 (C1) to go potty as they were transitioning from the classroom to the playground. S2 then grabbed the emergency backpack and forgot that C1 was still in the restroom. Staff 1 (S1) confirmed with S2 that the children were ready to go outside, and they transitioned to the playground. S1 then realized C1 was left behind and walked back to the classroom during their break. S1 saw C1 in the classroom alone crying in the restroom. Based on the video camera footage reviewed by the Director, C1 was alone in the classroom for a total of four (4) minutes. During the investigation, LPA conducted interviews with two (2) staff members. Both staff interviewed confirmed that C1 was left unattended in the classroom bathroom for a few minutes after the rest of the class had made their way to the playground. The interviewed staff also shared that the staff present during the time of the incident did not count how many children they had as they transitioned from the classroom to the playground. (Continue to page 2) (Page 2) During the investigation, LPA also reviewed and obtained video camera footage that shows the classroom walking to the playground. The video footage indicates that the class had gone to the playground at approximately 10:00AM and S1 went back to the classroom for their break at approximately 10:06AM. Following this incident, the Director had implemented a new transition procedure in which staff check off the names of the children as they transition from one place to another. Based on the information gathered from the interviews with staff of the Unusual Incident Report dated 1/23/2026. The facility was not in compliance of the California Code of Regulations, Title 22, Division 12 101229(a)(1) Responsibility for Providing Care and Supervision. It was determined that 1 Type A citation will be cited during today\342\200\231s visit; see LIC 809D for deficiency. LPA K. Trinh informed Director Michelle Bentley that this report dated 1/28/2026 for Type A citation shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care. Also, LPA K. Trinh informed Director Michelle Bentley to provide a copy of this licensing report dated 1/28/2026, Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. Exit interview conducted and report was reviewed with the Director, Michelle Bentley. A notice of site visit was given and must remain posted for 30 days. Failure to post will result in civil penalties of $100. Appeal Rights were explained. The Licensee was provided a copy of appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above. End of Report.