Office review·September 4, 2024

An informal office meeting was conducted on 09/04/2024 at 9:00 AM. Licensing Program Analyst (LPA), Anna Chan and Licensing Program Manager (LPM), Martha Malane met with Administrator, Bill Hezmalhalch, and Director, Amber Welch at the Orange Regional Office. The purpose of the informal meeting was to discuss a violation cited at the facility regarding Personal Rights. The facility self-reported an incident when a child obtained 2 nd degree burns due to hot water from a bottle-warmer spilling on a counter. An on-the-spot staff training regarding personal rights, infant feeding and food preparation guideline was conducted. The licensee also changed the placement of the bottle warmer for the safety of children. Administrator and director stated their plan to maintain compliance is by keeping an open communication with staff for the well-being of the children. Onboarding training including Personal Rights for all new staff will be conducted. LPA Chan provided a list of the Departments E-Learning videos which may be found at the cdss.ca.gov website, Administrator and director stated staff will review the videos pertaining to Health and Safety Training and Supervising Children in Child Care Centers. TSP and Supervision at a glance was discussed. Exit interview conducted with administrator and director and stated they are in agreement with the above. Appeal Rights were discussed, the facility representative was provided a copy of their appeal rights (LIC 9058). All appeals must be in writing and received by the Regional Office within 15 business days. End of Report.