Complaint·March 6, 2026

On 1/13/26 the Orange County Child Care Office received a complaint alleging Staff handled day care child(ren) in a physically inappropriate manner. Reporting Party (RP) stated the following: RP observed Staff#1 (S1) grab a child by the arms and shake the child while saying something to the child. RP was unable to hear what S1 was saying but the child was crying after the incident. RP stated after the incident, they recalled that about a month ago another child had been crying after being in care for about a week with S1. RP stated Child #1 (C1) had disclosed to RP that S1 had hit the child. RP also reported these concerns to the Anaheim Police Department. During the investigation, LPA toured the facility and conducted interviews with 6 staff members, attempted to interview 6 children but only 3 qualified children, and 3 parents. During staff interviews, 6 out 6 staff members stated that they have not observed any staff member shaking or hitting a child. Staff#6 (S6) stated the following: S6 spoke to S1 regarding an incident involving a child with special needs who was attempting to take a toy from another child. According to S1, the second child attempted to bite the child during the interaction. S1 immediately intervened and pulled the child away to prevent the biting incident. S1 denied hitting any child. LPA attempted to interview C1 but was unable to complete the interview as the child no longer attends the facility. 3 out of 3 children did not disclose any concerns regarding the allegation. LPA was able to obtain a copy of the police report and the following was stated, RP observed S1 grabbed a child\342\200\231s hand/arm and shake it. The child was biting other children, and S1 grabbed the child\342\200\231s hand, shaking the child. It appeared S1 was trying to control the child. RP reported it lasted for 2-5 seconds. The police report also stated that RP story change a few times and RP stated RP had never seen the child before this incident. The case is closed and no further action was taken by the police department. During the parent interviews, 3 out of 3 parents did not divulge any information pertaining to the allegation or express any concerns regarding care of the children. Page 2 of 3 Based on information gathered from LPA\342\200\231s interviews with the 6 staff members, 3 children, 3 parents, and police report the preponderance of evidence has not been met. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations Staff handled day care child(ren) in a physically inappropriate manner; therefore, the allegation is UNSUBSTANTIATED. Exit interview was conducted with Facility Representative, Chamila Gardiwasam. The Notice of Site Visit was posted. The Facility Representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. The Facility Representative was provided with a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager at the address listed above. End of Report. Page 3 of 3