complaint·January 31, 2023

During the initial inspection dated 11/8/2022, LPA interviewed staff, 3 out of 5 staff stated they have witnessed S1 yelled at S7 with children present. 3 out of 5 staff stated two staff had an argument in the presence of the children. LPA Duron contacted five parents by phone and was able to interview three parents. All interviewed parents stated they did not have any concern with facility. LPA attempted to interview 5 children and only 2 children qualified for an interview. There’s no disclosure was made by the 2 interviewed children. Based on LPA’s interviews and reviewing records, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1 Secti on 101223(a)(1) Personal Rights. Please refer to attached 9099D for documentation of deficiencies. An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The facility representative was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. Any proposed changes to the physical plant, including telephone number, shall be immediately reported to the Department. Also, LPA Patricia Duron informed the licensee, Yuetong Abby Zhu to provide a copy of this licensing report dated 1/31/2023 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification. The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door. During the course of investigation, LPA interviewed licensee, Yuetong Abby Zhu, 6 staff, 5 children, 3 parents, and reviewed records. During the initial inspection dated 11/8/2022, LPA’s observed staff supervising children. Each classroom was in ratio and the children were engaged in activities. During the transition to nap time, LPA observed children were using restroom, and diapers were being changed prior to children resting on their cots. 5 out of 5 staff stated children are able to use restroom and drink water during nap time. All 5 interviewed staff members denied witnessing any staff called the children inappropriate names or leaving the children unattended in the classroom. LPA observed facility’s diaper changing procedure of providing information to parents/ authorized representatives via Brightwheel app. No staff members have witnessed any mark on the children’s face after being care for by the staff. Licensee stated authorized representatives are informed when their child is injured while in care. LPA Duron contacted five parents by phone and was able to interview three parents. All interviewed parents stated they did not have any concern with facility. LPA attempted to interview 5 children and only 2 children qualified for an interview. There’s no disclosure was made by the 2 interviewed children. Based on the information gathered from LPAs’ interviews, observation, and reviewing records, there is insufficient evidence to corroborate the allegations of Licensee is Facility staff member called day care child an inappropriate name. Facility staff member did not meet day care child's diapering needs. Facility staff member did not adequately supervise day care children. Facility staff member did not allow day care child to drink water. Day care children sustained injuries while in care. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations did or did not occur in the day care facility, therefore the allegations are UNSUBSTANTIATED. An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The facility representative was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Licensing office within 15 business days. Any proposed changes to the physical plant, including telephone number, shall be immediately reported to the Department. The facility representative was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00. The “Notice of Site Visit” must be posted on or adjacent to the door.