complaint·October 10, 2023

(Page 2 of Report) On 08/24/2023, the Regional Office received a complaint with allegations (1) Licensee allows unqualified staff to work at facility and (2) Staff are not providing adequate supervision to day care children. It was alleged that all hired staff did not have 12 units in Early Childhood Education (ECE) and due to lack of supervision, Child #1 (C1) sustained injury on 08/23/23 outside on the play yard. During the investigation, LPA interviewed 4 staff on 08/29/2023 and attempted to interview 5 children on 10/10/2023. LPA also reviewed C1's file and staff records including records of all current teachers at the facility, 2 former employees and 1 on-call staff. During record reviews, LPA did not observe any report in C1's file regarding any injury on 08/23/23. LPA also reviewed a total of 8 staff's records including records of 5 current staff members, 2 former staff and 1 on-call staff. 7 out of 8 reviewed records showed that the staff members are fully qualified teacher with 12 or more units in ECE. 1 of 8 reviewed records showed that staff #2 (S2), the teacher aid, has 6 units in ECE and is currently enrolled in another ECE course. During the interviews, all 4 interviewed staff denied that S2, was ever left alone with the children except during nap time. All interviewed staff given consistent responses about supervision procedure including always keeping an eye on the children and never leave a child unattended. All interviewed staff denied that there was any incident occurred to C1 on 08/23/2023, hence there was no injury/incident report for child on the alleged date. On 10/10/2023, LPA attempted to interview 5 children including C1, none of the children qualified for the interview. Based on information gathered from LPA's interviews with 4 staffs, attempt interviews with 5 children and record reviews of 8 staff's files including 5 current staff, 2 former staff and 1 on-call staff, there is insufficient evidence to corroborate the allegations (1) Licensee allows unqualified staff to work at facility and (2) Staff are not providing adequate supervision to day care children therefore, the allegations regarding (1) Licensee allows unqualified staff to work at facility and (2) Staff are not providing adequate supervision to day care children are UNSUBSTANTIATED. (Continue next page) (Page 3 of Report) Appeal Rights were explained. The Director was provided a copy of appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. First level appeals should be sent to the regional manager to the address listed above. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with Director Giuliana De Frenza. (End of Report)