complaint·June 1, 2023

Page 2 The complainant alleged staff handled a child in a rough manner. According to the complainant, during drop off, complainant observed Staff 1(S1) move forward from a sitting position and pull Child (C1) to move child back as C1 was crawling away from circle time. On 4/10/23, 5/26/23 and 5/31/23, LPA interviewed 3 staff including the Director. According to the director, on the day of the incident, complainant contacted director stating witnessed S1 pull C1’s hoodie as C1 was crawling away from circle time. Director stated a meeting was held in the afternoon with the Director, S1 and complainant to discuss the incident and hear S1’s perspective. S1 stated wiggled C1’s hoodie and called C1 name. As C1 looked back to S1, C1 stepped on a toy and fell. S1 stated out of instinct, S1 picked up C1 under the arms and slid C1 towards S1. S1 admitted instead of getting C1 under the arms and slide him towards S1, S1 could have stood up to pick up C1. S1 stated an incident report was sent through brightwheel and informed the parents of C1. LPA reviewed a screenshot copy of the incident report with time stamped at 8:25am. Staff 2 (S2) who was also present in the room during the incident stated did not witness and no disclosure was made. On 4/19/23, LPA called 7 parents and interviewed 3 of the 7 parents. There were no disclosures made from the 3 parents interviewed. LPA did not receive a return call from the 4 parents. Children were not interviewed due to age. Based on interviews, the allegation referenced on this report is substantiated. A substantiated finding means that the complaint is substantiated, and the allegation is valid because the preponderance of the evidence standard has been met. The following violation was revealed and is being cited in accordance with California Code of Regulations, Title 22, Division 12, 101223(a)(2) Personal Rights. Please refer to attached 9099 (D). Exit interview conducted and report was reviewed with the director, Nina Betonte. Appeal Rights and deficiencies were discussed. The facility representative was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.