complaint·June 10, 2024

Page 9099C Complainant alleged during the first week of April Staff #3 (S3) lifted a child by the arms in an aggressive manner and put a child onto a chair. Complainant also stated that the S3 begins screaming at the child. During the staff interviews, Staff #1 (S1) disclosed that S1 talked to Staff #3 (S3) twice regarding S1\342\200\231s tone of voice when talking to children. S1 stated S3 does not yell at children but sounds firm & harsh at times. S3 admitted they picked up a child under the armpit to remove the child from a biting situation, and it may have looked a little harsh. S3 stated S3 sometimes raises their voice and says, \342\200\234get down!\342\200\235, which may sound harsh to some people. On 5/20/2024, LPA called seven parents requesting an interview. Two parents were reached. The parents interviewed did not express any concerns related to the allegations and did not provide any information that could corroborate the allegations. The rest of the parents did not respond to the Department\342\200\231s request for an interview. Based on the information gathered from LPA's interviews with 3 staff members, it has been determined staff handled day-care child in a rough manner and staff yelled at day-care child. The preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED. California Code of Regulations, Title 22, 101223(a)(2) Personal Rights are being cited on the attached LIC9099D. Exit interview was conducted with Acting Director, Sandra Johnson. Notice of Site Visit was posted during the visit. Director was informed that the notice of site visit must be posted for 30 consecutive days. Failure to post will result in civil penalties of $100. Director was provided a copy of their appeal rights (LIC 9058 01/16) and their signature on this form acknowledges receipt of these rights. First level appeals should be sent to the regional manager to the address listed above.