complaint·August 15, 2025

During the investigation, LPA inspected the facility on 06/24/2025, interviewed eight (8) staff, and attempted to interview ten (10) parents, but was only able to interview five (5) parents. During the inspection on 06/24/2025, LPA observed areas on walls in classrooms where the facility director stated facility posted licensing documents. LPA observed all required licensing and parent documents neatly secured on wall for parents to view. Director explained that licensing citation was posted for parents to view inside a clear page holder, and pages were kept stacked behind each other inside clear page holder. Director also stated facility emailed parents notice about licensing citation through the facility app. The LPA reviewed documentation showing the facility emailed parents documents. During interviews, five (5) out of eight (8) staff remember seeing posted violations on classroom walls. Staff #6 (S6) stated “I believe they (facility) sent out a message to parents that we got a violation and staff was informed at our staff meeting”. The five (5) interviewed parents were satisfied with the facility, and the parents did not make any disclosure regarding the above allegations. Based on LPAs observations and interviews which were conducted, the preponderance evidence of Licensee did not notify authorized representative of type A violation and staff did not post licensing documents in a conspicuous area has not been met. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated . Exit interview was conducted. The Notice of Site Visit was posted. Appeal Rights were explained. A copy of appeal rights (LIC 9058) was provided. First level appeal is to Regional Manager, address is above on the report. PAGE 2 OF 2