Complaint·June 21, 2024

Page 2 LPA conducted a visit on 03/29/2024 and interviewed two (2) staff. During the interview with staff, 2 out of 2 staff stated their infant classroom has had incidents of being out of ratio. Two (2) out of 2 staff stated ratio issues began just recently due to staffing shortage. Two (2) out of 2 staff stated the infant classroom usually has eight (8) children for the two (2) staff members but sometimes all nine (9) enrolled children attend. LPA reviewed all staff time sheets and children\342\200\231s attendance sheets for the week of 02/26/2024-03/01/2024. 3 out of 6 staff are assigned to the infant classroom, but two (2) of those staff also work in the preschool classes when infant license ratios are low. On 06/04/2024, LPA interviewed three (3) parents, but no disclosures were made regarding complaint allegation. Children were not interviewed due to age and language development. Based on LPA interviews and record review, the preponderance of evidence standard has been met, therefore the above allegation staff are operating out of ratio is substantiated. California Code of Regulations, Title 22, Division 12, 101416.5 Staff-Infant Ratio is being cited on the attached LIC9099D. Exit interview was conducted with Office Administrator Binbin \342\200\234Vicky\342\200\235 Zhao. The Notice of Site Visit was posted. Facility representative was informed that the Notice of Site Visit must be posted for 30 consecutive days. Failure to post will result in civil penalty of $100. Director was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these rights. All appeals must be in writing and received by the Regional Office within 15 business days. Upon receipt, Office Administrator Binbin \342\200\234Vicky\342\200\235 Zhao shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility during the next 12 months. Licensee shall have LIC9224 (Acknowledgement of Receipt) signed and kept in each child's file. End of Report