complaint·April 1, 2025

Page 2. During the investigation, LPA Trinh conducted facility inspection on 02/10/2025, interviewed the Preschool director, and three (3) staff members and four (4) parents, and reviewed the children’s roster, LIC 500 Personnel Record, Parents Handbook, receipt from the Amazon website, the conversation/emails for proposal to fix the Heater unit in the Toddler’s room with the Executive Director (Lead team). During inspection, LPA observed the Heater unit is not working appropriately. During interviews, all four (4) interviewed staff confirmed the Heater and A/C unit did not work appropriately since July 2024 until beginning of March 2025, the interviewed parents did not disclose any information related to the allegation. During record reviews, although, there was email conversations between Director and facility’s management team about the proposal to fix the Heater, and A/C unit, the problem regarding Heater and A/C unit not working appropriately is still not resolved since July 2024. Based on LPA’s observation, interviews and record reviews, the preponderance of evidence standard has been met, therefore the above allegation has been found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1 Section CCR 101238(a) Building and Ground was observed and cited on the attached 9099D. An exit interview was completed. The report was reviewed and discussed. Appeal Rights were provided. The Director was provided a copy of their appeal rights and their signature on this form acknowledges receipt of these rights. The Director was informed that the “Notice of Site Visit” must be posted for 30 consecutive days. End of the Report.