complaint·June 27, 2023

At 1:15pm on 6/27/2023, Licensing Program Analyst (LPA) Matthew Gallo met with licensee Robyn Lowry to deliver findings related to the complaint received on 4/28/2023. Also present today was day care assistant and eleven day care children composed of 10 preschool children and 1 infant. It was alleged that licensee does not ensure children with communicable diseases are separated from other children in care and that licensee operates over capacity. During the investigation, LPA conducted observations, record review, and interviews with licensee, staff, and parents. Information gained through this process did not corroborate the allegation that licensee failed to separate children who were present with communicable disease. Similarly, observation, interview, and record review could not firmly establish that the licensee ever operated overcapacity. Based on the information obtained, the allegations are determined to be unsubstantiated, meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it. Notice of site visit was provided and shall remain posted for 30 days for parental review.