Complaint·July 14, 2025

Licensing Program Analyst (LPA) Jeremey McClain met with facility representative Michelle Wise to deliver findings for a complaint investigation. LPA observed 52 children supervised by nine staff. It was alleged that the facility did not provide a copy of the Type A citation. During the investigation, LPA interviewed the licensee and facility representative, LPA interviewed parents, and LPA reviewed children’s files. Evidence gathered corroborates the allegation. LPA observed that 6 of 13 children files that were reviewed did not have proof that the families had received a copy of the Type A citation was issued on 01/06/2025. Interviews with parents were conclusive that not all parents received the same Type A citation. The preponderance of evidence standard has been met; therefore, the allegation is determined to be SUBSTANTIATED. Title 22 deficiencies are cited on the 9099-D page of this report. Appeal Rights were provided, and an exit interview was conducted with facility representative. A Notice of Site Visit was posted and shall remain posted for 30 days.