complaint·January 21, 2026

The area on the scalp where the braid was attached did not appear to be red in color or irritated in any way. The Director and staff inquired with each other as to how this may have occurred but could not come up with a conclusion. Throughout the day, the child was never observed in distress, sad, angry, or crying. The child had been observed playing with the beads that were on the braids and not necessarily pulling on their hair. Child was also observed to be in good spirits when prepared for nap. Child was described as very talkative and able to express themselves well. It is believed that if the child had an issue with someone pulling on their hair, the child would have said something. Furthermore, facility staff were unable to verify the child's physical appearance, specifically their hairstyle, at the time of arrival. Based on the information obtained, and although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with the Director Lyndsay Hunter.