Complaint·December 4, 2025

LPA interviewed 5 staff. 3 of 5 staff confirmed hearing inappropriate statements being verbalized to children or inappropriate statements being said about children in front of them. Based on interviews conducted, the allegation that staff speak inappropriately to or about children in their presence is Substantiated and a citation is being issued. A finding that is Substantiated means the allegation is valid because the preponderance of evidence standard has been met. An exit interview was conducted, and a copy of this report, along with the LIC-9099D and Appeal Rights is provided to Program Director Cheryl Hughes. A Notice of Site visit was given, and the Licensee understands that it must remain posted for 30 days. LPA conducted interviews with 5 staff members. 2 of 5 staff revealed they have heard S1 and S2 yell at children; however, the remaining 3 staff could not corroborate the allegation. Although LPA attempted interviews with children, LPA was unable to obtain information regarding the allegations. Based on interviews conducted, the allegation is found to be Unsubstantiated. A finding of Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. An exit interview was conducted, and a copy of this report and Appeal Rights were provided. A Notice of Site visit was given, and the Licensee understands that it must remain posted for 30 days.