Complaint·June 30, 2025

(CONTINUED FROM LIC 9099) A second allegation claimed staff failed to meet C1\342\200\231s care needs, citing that C1 had soiled themselves and was not cleaned, and was sometimes picked up with a dirty nose, glasses, or clothing. Staff explained that C1 often played in wood chips and sometimes shoved Play-Doh in their pockets. Three staff also confirmed C1 had recently experienced toilet regression and was attending in Pull-Ups, which may have led to delayed assistance if C1 did not inform staff of their needs. The final allegation stated that staff were mistreating C1 and that they failed to report incidents involving C1 to their guardian. All staff interviewed denied mistreating C1 and stated that offers were regularly made for the guardian to view classroom footage or observe C1 during the day. Records show four incident reports were shared over C1\342\200\231s ten month enrollment, and recent communication confirmed that staff had informed the guardian about a behavioral incident involving C1. Based on interviews and records reviewed the allegations regarding inadequate supervision, unmet care needs, and lack of communication are found to be unsubstantiated. Although the allegations may have happened or are valid, there is no preponderance of evidence to prove the alleged violations did or did not occur. An exit interview was conducted with SS Iniguez, and a copy of the report was provided along with LIC 811- Confidential Names list. A Notice of Site Visit was also issued and must remain posted near the main entrance for 30 days. This report must be accessible to the public for three years. Non-compliance with posting will result in a $100 fine.