complaint·September 12, 2024

It was reported that children were not allowed seconds with meals and children are always hungry when returning to their home environment. Confidential interviews disclosed that the children are served food, then allowed to get seconds when requested, and if more food is necessary the staff can call the cafeteria for extra to be brought over. Other confidential interview revealed that the children do not always like the food that is served, so they may go home hungry on those days, but the facility does not offer alternatives due to the food program. Interview with director denied the children are not allowed to have seconds, the children are allowed to have thirds if requested, but sometimes the children do not want to eat what is served, but the facility has to follow the food program, and alternatives are not offered, the facility offers, breakfast, lunch, and snack. Based on interviews, the allegation that staff are not providing adequate food service to day care children may have occurred, however is not supported, or proven by evidence. Therefore, the above allegation is unsubstantiated. A copy of this report, LIC811, (Confidential Names List), and appeal rights were explained and handed to the Director, Tara Martinez. A notice of site visit was given and must be posted for 30 days. Interview with S3 admitted to saying to C1 on one occasion, because C1 was not hearing or listening to S3 when the family arrived, but S3 stated it was in a joking mannerism. Interview with Director, denied having issues with S3 in the classroom, stating the parent of C3 always has issues or complains in the office like on a daily basis. Other confidential interviews disclosed the parent of C1 has never had any issues, always friendly, involved but not rude. Based on interviews, the preponderance of evidence has been met, therefore the above allegation that staff made inappropriate comments to day care child on at least one or more occasions are found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12, Chapter 1, article 7 section: 101223(a)(1) Personal Rights. A copy of this report, LIC811 (Confidential Names List), appeal rights, were reviewed and handed to Director, Tara Martinez. A notice of site visit was given and must remain posted for 30 days.