complaint·October 17, 2025

The third allegation claimed that staff do not ensure child's toileting needs are met. The complaint details that upon pickup, child 1 (C1) was soiled and had feces all over, including on their leg and on their fingers. However, confidential interviews conducted denied the allegation, stating that C1 used the restroom shortly before pick-up and no remnants of fecal matter was visible after using the restroom. Additionally, staff deny that C1 had a bowel movement prior to pick-up, did not witness an odor or that fecal matter transferred from C1 hands and onto the toys C1 was playing with. Without photos or record review, LPA cannot corroborate that C1 had a bowel movement at school or on the transport home. Due to conflicting statements and lack of corroborating evidence from witnesses, LPA was unable to substantiate the allegations regarding staff yell at daycare children, hit daycare children or staff do not ensure child's toileting needs are met. While these incidents may have occurred, they are not supported by sufficient evidence and are therefore deemed unsubstantiated. An exit interview was conducted, and a copy of the report, appeal rights, and a Notice of Site Visit were provided to Director Erin Fonda. The Notice of Site Visit must remain posted in a prominent location visible to families and caregivers for 30 consecutive days.