complaint·April 30, 2025

Along with the interviews, the investigation revealed that: The allegation is Staff spoke inappropriately in the presence of children. As per interviews with staff and licensee, the parent arrived in the morning to drop off their child and after signing the child in, the parent stated to the child that the licensee would “pow pow” if they would not behave. The LPA confirmed that the incident occurred in the classroom in the presence of other children. The licensee informed the parent that the term used was inappropriate for a childcare setting and should not be used in front of children, and let the parent know that this was unacceptable. The parent clarified that it was just a joke at which point licensee stated such comments are not considered as a joke and then left the classroom. The parent was not pleased with the interaction and left with their child. Interviews revealed that licensee does not interact much with the children or parents and leaves that responsibility to the staff and facility director. Further interviews revealed that the licensee naturally has a loud voice, and this was confirmed to be their normal speaking tone. From the information received by interviews with Licensee and other pertaining individuals the above allegation cannot be verified. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore, the allegation is UNSUBSTANTIATED. An exit interview was conducted with Facility Director Yasmin Rawlins, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.