complaint·October 8, 2025

Interviews revealed that September 1st, 2025, was C1’s first day in the preschool classroom. There was an incident that occurred on On 09/02/25. C1 often removes their shoes and isn’t able to put them back on without help. On 09/02/25, morning, C1 took off their shoes and was seen struggling to get them back on, but staff did not assist in C1 putting the show back on. The class ate breakfast between 9:00 and 9:30 AM, C1 stayed on the floor trying unsuccessfully to put their shoes on. Staff didn’t assist C1 in putting the shoes back on and C1 missed breakfast time and it the meal time was over. By 10:30 AM, when the class began getting ready to go outside, C1 was still sitting on the carpet trying to get their shoes on without success.At around 10:45 AM, when the rest of the class was ready to go outside, the facility director helped C1 with their shoes and arrived at the playground. Once outside, C1 was observed to be alone on a bench and didn’t join in any play. On the same afternoon, during nap time, C1 removed their shoes once again. Upon waking up, C1 was unable to put them on by themselves. The class was served cookies and milk for snacks and C1 again sat on the carpet asking for help while the rest of the classroom students had their snack. C1 was heard asking for help and repeating that they would like a cookie. C1 missed snack time and was not offered snack when the remaining students were eating. Based on interviews and documentation reviewed, the preponderance of evidence standard has been met, and the allegations are substantiated. The facility failed to ensure the child’s personal rights were not violated as required by Title 22, Section 101223(a)(3), posing a potential risk to children in care. A citation was issued; please refer to LIC 9099-D for details of the cited deficiency. An exit interview was conducted, and a copy of the report, along with appeal rights, was provided to Director Yasmin Rawlins. A Notice of Site Visit was also issued and must remain posted for 30 consecutive days in a location visible to the public, families, and guardians.