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Inspection visit

Routine inspection

SANTOYO FAMILY CHILD CARELicense 3348182954 citations on this visit
4 citations recorded

Inspector’s narrative

What the inspector wrote

On May 20, 2025, at 2:05 pm, Licensing Program Analysts (LPAs) Cindy Hamilton and Sumayya Habeebulla conducted an unannounced annual inspection for a large family childcare. LPA met with licensee Alma Santoyo, who guided LPA on a tour of the home. There was 10 children present with Licensee and 2 Assistants when LPAs arrived. The facility operates Sunday through Saturday from 4:30 AM to 7:00 PM each day. Certain areas are off-limits, including the entire second floor, backyard and pool, laundry room and garage. The facility is licensed as a large Family Child Care Home (FCCH) with a maximum capacity of 14 children and is operating within the licensed capacity of the license. The fire clearance for a large family child care was approved on 07/17/2007 by Riverside County Fire Department. During the inspection, LPA observed Licensee and assistants to be responsive and aware of where the children were at all times. A working cell phone and landline telephone is available, and the current phone number on file is correct. A fully charged fire extinguisher (2A:10BC) was observed, along with a functioning smoke detector and carbon monoxide detector, both of which were tested by the Licensee. The fireplace is properly screened to prevent access by children, and all hazardous items, including toxins, are stored securely and are inaccessible to children. No weapons are present, and the Licensee, Alma Santoyo, understands that all firearms, weapons, and ammunition must be locked separately and made inaccessible as per Title 22 Regulations. Stairs are barricaded with a baby gate when children are in care. The facility provides clean, safe, and age-appropriate toys for children. A current roster is on file, and required postings, including the Facility Sketch, Emergency Disaster Plan, and Notification of Parent\342\200\231s Rights, are displayed. Fire and disaster drill documentation is maintained, with the last drill conducted on May 5, 2025. LPAs inspected the backyard, inspecting the pool and the fence that surrounds it. The pool has a sturdy 5-foot removable mesh fence that surrounds the entire pool and has self-latching and self-closing gate that swings away from the pool. The lock on the gate is positioned 60 inches from the ground. Licensee has also purchased an in pool alarm that detects movement inside pool water and is in compliance with ASTM International Standard F2208. In addition, LPA observed safety equipment to include a life ring with diameter of 20 inches labeled approved by United States Coast Guard and a non-adjustable rescue pole that is 12 feet in length with a body hook that are both visible from the swimming pool. LPA did not observe any items or objects near fencing that would reduce the fence\342\200\231s height to less than 5 feet or make fence climbable by a child under six years old. In addition, licensee has installed alarms on the windows and sliding glass door that leads out to the off-limit backyard area. The backyard is fenced with 5ft vinyl fencing around all sides of the home. LPA observed that a daily pool inspection log is being completed on days of operation and all safety measures are in place before the facility opens. Licensee Alma Santoyo will ensure that when licensed day care is being provided at my home the removable mesh fencing around the pool will remain in place. In addition, licensee confirmed that the fencing is in compliance with ASTM International Standard F2286 and will provide additional documentation. Both children's and employees' records are not complete. Mandated Reporter Training for licensee is not current. The Pediatric CPR and First Aid certification expired February 2025. Resident and staff records were reviewed, and all adults requiring caregiver background checks have received the necessary clearances and exemptions. Licensee Alma Santoyo was reminded that all adults 18 and over, living or working in the home, including employees and volunteers, except as specified in Health and Safety Code section 1596.871, must obtain a criminal record clearance or exemption, or transfer their existing clearance or exemption, prior to initial presence in a licensed Family Child Care Home. A civil penalty of $100.00 minimum/day for a maximum of 5 days or, if the penalty is for a repeat violation, for a maximum of 30 days per person will be assessed if this regulation is violated. LPA discussed the safe sleep regulations with Licensee Alma Santoyo and discussed the Child Care Licensing Safe Sleep webpage at https://www.cdss.ca.gov/inforesources/child-care-licensing/public-information-and-resources/safe-sleep as an additional resource. LPA also informed Licensee of the importance of checking for recalled infant devices on the United States Consumer Product Safety Commission (CPSC) website at https://www.cpsc.gov/ and recommended they register all infant devices with the CPSC to be notified of any recalls on their purchased equipment. Incidental Medical Services (IMS) policy was discussed. For IMS information see PIN 22-02-CCP . When any IMS is provided, an updated Plan of Operation that includes IMS must be submitted to the Department. The following information regarding ADA was provided: US Department of Justice (USDOJ) toll-free ADA Information Line at (800) 514-0301 (voice) or (800) 514-0383 (TTY) and link to publication: Commonly Asked Questions about Child Care Centers and the ADA, available at: https://www.ada.gov/resources/child-care-centers/ Licensee was informed of the MyChildCarePlan.org website; a consumer education website that helps families obtain child care by connecting them to child care providers and Resource and Referral Agencies (R&Rs) throughout California. On-line Licensing forms & regulations for a Child Care Center can be obtained on the Department\342\200\231s website: www.ccld.ca.gov . Additionally, there is a link to \342\200\234Receive Important Updates\342\200\235 located on the right side of the page, immediately above Quick Links. One can add their email address and choose which program(s) they wish to receive Provider Information Notices (PIN) for. The Duty Officer is available to answer questions Monday \342\200\223 Friday; 8:00am to 5:00pm at: 951-782-4200 On January 21,2025, the California Attorney General - Megan\342\200\231s Law website was searched for information on sex offenders required to register with local law enforcement under California's Megan's Law. No registered sex offenders were found at the facility addresses. Under state law, some registered sex offenders are not subject to public disclosure; therefore, they may not have been included in this search. However, the Department conducts a monthly cross reference of each address on record for all registered sex offenders against all CCLD facility addresses pursuant to information shared by California DOJ. To improve the quality and value of the new inspection process, a survey may be sent to the email address provided. Please complete the survey and share your inspection experience. If you have any questions regarding the process for CARE tools, please send the email inquiries to inspectionprocess@dss.ca.gov . For additional information regarding the inspection and its tools and methods, please visit the Program website at www.cdss.ca.gov/inforesources/community-care-licensing/process . There are deficiencies being cited on the attached 809-D page. An exit interview was conducted, and a copy of this this report, appeal rights and Notice of Site Visit was reviewed with and provided to Licensee Alma Santoyo was reminded that Notice of Site Visit must remain posted for 30 consecutive days.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 102416(c)Type B

    PERSONNEL REQUIREMENTS

    Based on record review, the licensee did not comply with the section cited above in three out of three staff (S1, S2 and S3) did not have current First-Aid/CPR certification on file which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 102418(a)Type B

    IMMUNIZATIONS

    Based on record review, the licensee did not comply with the section cited above in one (C1) out of five children's files did not have current proof of vaccinations on file or exemption which poses/posed a potential health, safety or personal rights risk to persons in care.

  • ARTICLE 2. Administration of Child Day Care Licensing

    Based on record review, the licensee did not comply with the section cited above in one, (S3) out of three staff did not have current mandated reporter certification on file which poses/posed a potential health, safety or personal rights risk to persons in care.

  • Family Day Care Homes

    Based on record review, the licensee did not comply with the section cited above in one (S2) out of three staff did not have current immunizations on file which poses/posed a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 20, 2025 inspection of SANTOYO FAMILY CHILD CARE?

This was a inspection inspection of SANTOYO FAMILY CHILD CARE on May 20, 2025. 4 citations were issued: 4 Type B.

Were any citations issued to SANTOYO FAMILY CHILD CARE on May 20, 2025?

Yes, 4 citations were issued (0 Type A, 4 Type B). The first citation was for: "Based on record review, the licensee did not comply with the section cited above in three out of three staff (S1, S2 and..."

What type of inspection was this?

This was a inspection inspection. inspection inspections are conducted by CCLD as part of their licensing oversight.

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