Complaint·June 15, 2023

Licensing Program Analysts (LPAs) Rachel Zeron and Taityana Benson made an unannounced visit to the home but due to the red tag status on the home, visit was conducted outside. The facility is currently inactive at this time. The This complaint was received in the regional office on 04/28/2023.LPAs met with Maria Figueroa. The following was alleged: Licensee strapped infant in car seat. LPA reviewed records/documents, conducted interviews, and made observations on the initial visit on 05/12/2023. Licensee indicated that she does not have any infants enrolled and denied the allegation. LPAs did not observe any infants in care on 05/12/2023. LPAs reviewed the facility roster and did not observed any infants listed. Therefore, due to conflicting information found throughout this investigation this agency has investigated the complaint alleging Licensee strapped infant in car seat. Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted with Maria Figueroa and I copy of this report was left with the Licensee.