complaint·October 29, 2025

Continued from LIC 9099 (Page 2) During previous visits and today’s visit, LPA did not observe behavior from staff consistent with acts of discrimination. Interviews conducted disclosed staff use various redirection strategies when handling challenging behaviors, including communicating clearly and providing alternative activities. Information obtained indicated staff document and notify parents of any incidents pertaining to challenging behaviors through an incident report and work collaboratively to manage ongoing challenging behaviors. Records reviewed revealed a few children with challenging behaviors enrolled at the facility. Information obtained did not indicate unfair treatment towards children in care consistent with acts of discrimination. During the investigation, LPA made multiple attempts to contact pertinent individuals and obtain additional information. Due to insufficient information available at this time, it is determined there is not sufficient information evident to support the allegation that staff are discriminating against a daycare child. Based on observations made at the facility, information obtained during interviews, and records reviewed, it is determined that the allegation could not be substantiated or dismissed. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur; therefore, the allegation is UNSUBSTANTIATED. An exit interview was conducted and report was reviewed with the director, Carmen Gonzalez . A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100