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Inspection visit

Routine inspection

FSA-HEMLOCK CDCLicense 334841758
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Sumayya Habeebulla conducted an unannounced annual inspection on 10/29/2025 at the time stated. . LPA met with Directo r Cynthia Olivas Fletcher , who p rovided a tour of the center. This is a combination childcare center, and the following licensed programs were not inspected on this date: Preschool Program . A t our of both the indoor and outdoor areas of the facility was conducted, and the following observations were noted. The required postings, including the [state the postings that were posted facility license, Emergency Disaster Plan (LIC610), Earthquake Preparedness Checklist (LIC9148), Parent’s Rights Poster (PUB393), Personal Rights (LIC613A), Child Car Seat Law, and menus, were observed to be up to date and appropriately displayed. The facility is operating within the capacity limits as stated on its license. During the inspection, staff-to-child ratios were observed to be as stated on the license. Classrooms contained age and size-appropriate furniture and equipment, free of hazards. Director Cynthia Olivas Fletcher confirmed that no weapons are present on the premises, and there are no accessible bodies of water. Director Cynthia Olivas Fletcher confirmed and is aware that any wading pools or similar items must be emptied immediately after use and stored upright. Drinking water is available both indoors and outdoors, Facility uses filtered water dispenser for indoors and fills pitcher with the same for outdoor time. LPA verified that lead testing was completed on 09/02/2022. per PIN 21-21.1-CCP directives, and the director was referred to the Department’s website for additional lead toxicity prevention and water testing information. Medications are stored in an area that is inaccessible to children, in a lockbox located in the Director's room. Currently the infant classrooms do not have any medications. Hazardous items, including disinfectants, cleaning solutions, and other dangerous substances, are stored out of children’s reach, while poisons and toxins are securely locked away. The floors were observed to be clean, safe, and well maintained. Highchairs and tables have broad-based legs, and trays that lock into place for additional safety. Changing tables are within arm’s reach of a sink, have a minimum one-inch thick padding, and feature raised sides of at least three inches covered in washable vinyl or plastic. Proper hand washing procedures were observed before and after diapering and feeding. Facility does not potty train in the infant classrooms. Outdoor play areas are equipped with age and size-appropriate equipment in good condition. The food preparation area is clean, free of litter and pests, and properly maintained. Food is prepared off site and delivered to the premises. Food is stored correctly to prevent contamination. Waste containers have tight-fitting covers and are in good repair. The sign-in/sign-out records were reviewed and found to be compliant with regulations. Disaster drills are conducted at least every six months, with the most recent drill occurring on 10/20/25 . A review of children’s and staff records confirmed that all required documents are complete. Staff qualifications meet licensing requirements, and at least one staff member has a valid Pediatric CPR/First Aid certification and was present, with certification expiration dates documented. The director has completed Health and Safety Training. Background clearances for all required staff members have been verified, ensuring compliance with criminal record and child abuse index clearance requirements. The director was reminded that all adults 18 and over, including employees and volunteers, must obtain a criminal record clearance or exemption before working in the facility. Non-compliance with this regulation may result in a civil penalty of $100 per day for up to five days, or up to 30 days for repeat violations. LPA discussed safe sleep regulations and provided the director with resources available at https://www.cdss.ca.gov/inforesources/child-care-licensing/public-information-and-resources/safe-sleep . Additionally, LPA recommended checking the Consumer Product Safety Commission (CPSC) website at https://www.cpsc.gov/ to ensure infant devices are not subject to recalls and encouraged registration of all infant devices with the CPSC for recall notifications. LPA reviewed medication storage, equipment and supply storage, and record-keeping procedures. Information regarding IMS policies, as outlined in PIN 22-02-CCP, was provided. Resources regarding ADA compliance were also shared, including the US Department of Justice ADA Information Line at (800) 514-0301 (voice) or (800) 514-0383 (TTY), and the publication "Commonly Asked Questions about Child Care Centers and the ADA" available at https://www.ada.gov/resources/child-care-centers/ . The director was informed about the MyChildCarePlan.org website, a consumer education resource that connects families to childcare providers and Resource and Referral Agencies (R&Rs) across California. Licensing forms and regulations for Child Care Centers are available on the Department’s website at www.ccld.ca.gov , where providers can also subscribe to receive important updates by email. LPA reviewed reporting requirements with the director, emphasizing that any unusual incidents or injuries must be reported to the Department within 24 hours via telephone and within seven days in writing. The Duty Officer can be reached Monday through Friday from 8:00 AM to 5:00 PM at (951) 782-4200, or reports may be emailed to UnusualIncidentReportsDO10@dss.ca.gov . To enhance the quality of inspections, a survey may be sent to the email address on file. LPA encouraged participation and provided the email inspectionprocess@dss.ca.gov for any questions regarding the inspection process. Additional information about the inspection methods and tools is available at www.cdss.ca.gov/inforesources/community-care-licensing/inspection-process . On 10/27/2025, a search of the California Attorney General - Megan’s Law website was conducted, and no registered sex offenders were found at the facility address. Some offenders may not be subject to public disclosure under state law; however, the Department performs monthly cross-references of all CCLD facility addresses with the Megan’s Law database provided by the California Department of Justice. The director was requested to update and submit the following documents within 30 days, if applicable: · LIC 500 Personnel Report, · LIC 610 Emergency & Disaster Plan, · Parent Handbook/Program Curriculum/Admission Policies and Procedures/Fee Schedule (if updates have been made or if the file copy is older than two years), · LIC 309 Administrative Organization (if updated within the past two years), and · LIC 308 Designation of Administrative Responsibility (if updated within the past two years). It was noted that the facility is in compliance at this time. A Notice of Site Visit was provided and must remain posted for 30 days. An exit interview was conducted with Director Cynthia Olivas Fletcher, and a copy of this report was reviewed. Appeal rights were discussed and provided during the exit interview with Director Cynthia Olivas Fletcher.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 101212(f)Type B

    REPORTING REQUIREMENTS

    (f) The items specified in (d)(1)(A) through (H) above shall also be reported to the child's authorized representative.This requirement is not met as evidenced by: There were reported COVID + outbreaks among facility staff and students beginning August 21. 2025 until September 11, 2025. Facility failed to notify parents, health department in a timely manner and take the necessary steps to stop the spread of the illness.

FAQ · About this visit

Common questions about this visit

What happened during the October 29, 2025 inspection of FSA-HEMLOCK CDC?

This was an inspection of FSA-HEMLOCK CDC on October 29, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to FSA-HEMLOCK CDC on October 29, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was an inspection. Inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.