complaint·September 19, 2024

Based on confidential interviews and observation conducted during the investigation, the preponderance of evidence standard has been met and the allegations that Children are handled roughly while in care have been made substantiated. An exit interview was conducted and a copy of this report along with the appeal rights were provided to D Breeana Baker. A notice of site visit was handed to licensee and must remain posted for 30 footage, however due to there being a blind spot in the toddler classroom LPA was unable to confirm if all 7 children maintained in the classroom while the other three children slept. Additionally, each time LPA visited the facility, LPA observed that the toddler class as well as other classes were in ratio. Regarding the allegation, Day care child sustained injuries while in care, LPA obtained multiple injury reports involving C1. Injury reports showed C1 had been bitten and scratched. Based on interviews staff were present and observed when C1 sustained these injuries. Based on camera footage it was shown C1 and another child were getting into physical altercations over toys but was immediately stopped by staff present. Three of three interviews disclosed when staff are made aware of an injury an incident report is completed even when an incident was not observed. C1 sustained scratches to the back of their neck however because it was not witnessed by staff and staff were unable to determine that the injury occurred at the CCC. Based on conflicting statements, LPA is unable to corroborate the facility is operating gout of ratio and Day care child sustained injuries while in care. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore the allegations are unsubstantiated. An exit interview was conducted and a copy of this report along with the appeal rights were provided to D Breeana Baker. A notice of site visit was handed to licensee and must remain posted for 30