complaint·November 6, 2024

The child was also able to get a hold of a stamp which read “good job” and stamp themselves on the arm and on the side of a shelf. Then, the child made their way inside of a fabric cube/storage bin, that’s utilized for shared toys. Child was guided out of the fabric cube by holding on to a staff’s hand and climbing out. Verbal redirection was used to assist the child to focus attention elsewhere, on a task, but it only lasted a few minutes. Child then continued to run around the classroom again not listening to verbal instruction by staff (teacher and/or aide). Soon after, the child was picked up early from the facility, by their parent/legal guardian, at the request of the facility staff. The next day, the facility received information regarding the child having a scratch on their arm and inquiries as to how it may have occurred or existing report regarding any possible incident. The facility staff do visual checks on children upon entry, in the morning and will address any concerns/injuries with the parent/legal guardians. Staff had not observed any scratches or any other marks on the child, on the day in question, prior to leaving the facility. Visual proof was obtained of a mark/possible scratch on the child’s left arm. As it relates to discipline at the facility, children have been verbally redirected, and/or usually instructed to sit down on the circle time rug and encouraged to talk about their emotions. This usually helps to calm them down. Based on the information obtained, it could not be determined as to when, where, or how the mark/scratch may have occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with the Assistant Director Cecilia Payne