Complaint·March 24, 2026

LIC9099C page 2 - Unsubstantiated It was alleged that the licensee has other employment during child care hours of operation. The LPA made observations, reviewed records and conducted interviews relevant to the allegation. Interviews conducted with pertinent who stated the licensee is working outside of the home during daycare hours, while children are in care and daycare children are left with an assistant in their absence. The LPA conducted interviews with pertinent parties who denied the allegation. The licensee Crystal Knowles, denied the allegation that they have other employment during daycare hours. Based on conflicting information gathered through observations, records gathered and interviews conducted the allegation is determined to be unsubstantiated. Although the allegation that the licensee has other employment during child care hours of operation , may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is UNSUBSTANTIATED. No violations were determined at this time. No civil penalties were issued on today's date. An exit interview was conducted and a copy of this report and notice of site visit was provided to Crystal Knowles. The LPA observed the licensee post the Notice of Site Visit for Public View.