Complaint·May 12, 2022

Licensing Program Analysts (LPAs) James Wilkerson and Jessica Rubio arrived at this facility to conclude an investigation into the above allegation. LPAs toured the facility and conducted census. An initial visit was conducted on 04/25/22 and extended at that time. There is an allegation that staff are not properly supervising children because they are on their personal cell phones playing games and/or texting. During the course of this investigation interviews were conducted with staff and children. Staff state that they do use their own personal cell phones for an "app" called ProCare. Staff state that they use this "app" so they can document activities or injuries to share with parents. Staff deny that they use their personal cell phones for any other reasons and it's against the facility policy to do so. Children interviewed state that they do not know the reason that their teachers use their cell phone inside the classroom. LPAs are unable to prove or disprove the above allegation is true or not. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted, appeal rights discussed and provided, a Notice of Site Vist posted and a copy of this report was provided to the facility on this date.