Complaint·May 12, 2022

There are additional allegations that a staff member yelled at a day care child and that a child sustained injuries while in care. During the course of this investigation interviews were conducted with staff and children. Staff interviews disclosed that children do get injuries in the facility, but the injuries are consistent with incidents that happen with children this age and nothing out of the ordinary has happened as far as injuries are concerned. Staff interviews indicated that staff do raise their voices inside and outside of the classroom in order to be heard at times, but it isn't yelling even though some children may construe it to be yelling. Children interviews indicate that sometimes children do get hurt or that staff may raise their voices. LPAs are unable to prove or disprove if the allegations are true or not. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted, appeal rights discussed and provided along with a Notice of Site Visit and a copy of this report to this facility on this date.