Complaint·June 22, 2023

LIcensing Program Analyst (LPA) James Wilkerson arrived at this facility to conclude an investigation into the above allegation. An initial visit was conducted on 05/26/23 and extended at that time. LPA toured the facility and conducted census. During the course of this investigation, interviews were conducted with staff and children. There was an allegation that on multiple occasions that napping children would be awaken by other children being too loud who were not napping. Staff interview indicated that this allegation is true and that children were given books to read and to stay quiet, however, on more than one occasion, children would make too much noise disrupting the nap for other children and that it hasn't happened recently and was more like two months ago. Interview with staff indicated that the above allegation is true, so the preponderance of evidence has been met. SEE LIC 9099D for deficiency cited. An exit interview was conducted, appeal rights discussed and provided along with a Notice of Site Visit and a copy of this report on this date.