Follow-up·July 17, 2025

On 07/17/25, at 12:10 PM, Licensing Program Analyst (LPA) Courtnee Peebles made an unannounced Case Management inspection and met with Director Carrie Rouch regarding an Unusual Incident Report (UIR) submitted by the Child Care Center (CCC), to the Community Care Licensing Department (CCLD). LPA toured the facility, took census and discussed the reason for the case management visit. On 07/15/25, CCLD received a UIR from CCC reporting a water shutoff on 07/10/2025 from 05:00 AM to 08:00 AM. Director stated, the CCC began installing a new water fountain near the end the hallway when realizing there was a leak in the piping within the ceiling of the CCC. Director stated on 07/09/2025 the CCC sent a message via procare to the guardians of the children enrolled that the water would be shutoff from 05:00 AM to 08:00 AM on 07/10/2025 and to bring a refillable water bottle and to ensure children use the restroom prior to attending the CCC for the day, if children would be dropped off before 08:00 AM. During the visit, Director Rouch provided LPA evidence of the communication provided to guardians via procare, with the attached UIR that the CCC submitted to CCLD along with the message provided to the complex regarding the water shutoff on 07/10/25. An exit interview was conducted and notice of site visit was given to Director, Carrie Rouch and must remain posted for 30 days.