complaint·March 19, 2025

It was reported, on or about February of 2025, that a child was isolated for illness in the bathroom. LPAs conducted interviews with pertinent parties who stated that subject child was showing a symptom of illness. As a result, the subject child was isolated in the isolation bathroom. Pertinent parties stated that the isolation areas are the front office and the isolation restroom. It was also stated that the child's parent/authorized representative was called to pick up their child, but did not arrive until about 2.5 hours later. Pertinent interviews disclosed that the facility's policy requires parents/authorized representatives to pick up their child within 45 minutes of being notified by the facility in the event a child is showing signs of illness. It was also revealed that the subject child was reported to be in the isolation bathroom with a teacher for approximately 1 hour and 30 minutes. Pertinent parties stated that the child was then taken to the front office for lunch time and because the child began to get "ansty". Some pertinent parties stated that symptoms, such as the ones displayed by the subject chid, do not require children to be isolated in the isolation restroom but instead the front office Based on interviews of pertinent individuals that were conducted, and a review of additional pertinent information obtained, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. See LIC9099-D for cited deficiency. Please note that LPAs left the facility around 11:55 AM and returned at 02:12 PM. A notice of site visit was given and must remain posted for 30 days. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview conducted and report was reviewed with Assistant Director Jennifer McClintock and Facility Representative Jaimie Martinez. It was reported, on or about February of 2025, that the facility was operating out of ratio. Pertinent interviews stated that the facility has not been operating out of ratio. LPAs made observations and took a census during every visit throughout the course of the investigation and did not find the facility to be out of ratio. During the course of the investigation, LPAs reviewed teacher qualifications in order to ensure that they all fit into the ratio. Staff interviews are aware of the ratio and all denied the allegation of operating out of ratio. Throughout the course of the investigation, the Department received conflicting statements regarding the allegation of operating out of ratio. Additionally, LPAs were unable to obtain documentation regarding facility being within ratio. This agency has investigated the complaint regarding the above allegation. Based on the interviews conducted, review of pertinent documentation, and after receiving conflicting information, the allegation is UNSUBSTANTIATED. A finding of unsubstantiated means, although the allegation may have happened, or is valid, there is not a preponderance of the evidence to prove the allegation occurred. Please note that LPAs left the facility around 11:55 AM and returned at 02:12 PM. A notice of site visit was given and must remain posted for 30 days. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview conducted and report was reviewed with Assistant Director Jennifer McClintock and Facility Representative Jaimie Martinez.