complaint·December 10, 2025

They do not help with restroom use or diaper changing. The Licensee further stated that children are never left alone with the spouse, son or assistant at any time. At the time of enrollment, the Licensee did not inform parents that male individuals would occasionally be present to assist at the facility. During the initial visit conducted on 11/10/2025, LPA toured the whole facility and verified all adults associated with the facility. All residents and assistants have been fingerprint cleared and associated with the facility license. From the information received through interviews with Facility staff and other pertaining parties, the above allegation cannot be verified. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore, the allegation is UNSUBSTANTIATED. An exit interview was conducted with Licensee Ms. Maria Flores, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.