Follow-up·April 20, 2021

Due to COVID-19 State of Emergency, on 04/20/2021 at 5:30pm, Licensing Program Analyst (LPA) Destinee Hogue conducted a tele-inspection with Licensee, Hercilia "Mercedes" Serna via FaceTime. The purpose of this tele-inspection is to amend a complaint report that was previously issued on 04/14/2021. During today's tele-inspection, LPA Hogue virtually toured the facility inside and outside, took census of daycare children present at the facility, verified facility associations and discussed the purpose of today's tele-inspection with Licensee. No deficiencies were cited during this tele-inspection. Due to COVID-19 State of Emergency, LPA Hogue conducted an exit interview with Licensee via FaceTime and provided an email copy of this report. LPA requested the Licensee to acknowledge receipt of the email by replying to the sent email. The electronic response from the Licensee, will serve as the read receipt of the emailed report. Licensee understands that a copy of this report must be made available to the public, upon their request, for the next three years. LPA Hogue issued a Notice of Site Visit and verified it was posted in a prominent location at the facility before ending the tele-inspection. Licensee understands that the Notice of Site Visit must remain posted for the next 30 days.