complaint·April 17, 2024

Regarding the second allegation, staff did not ensure daycare child had access to drinking water. LPA conducted interviews with staff and observed the operation of C1 classroom. It was alleged that on an unknown date because C1’s cup went missing for a day and was found in a different classroom, C1 must not have consumed any water that day. Three of three interviews confirmed and denied that C1 would have gone without drinking water because the CCC has replacement cups for children to utilize when water bottles are not provided. When children are without a water bottle regardless of reason, they are given a replacement cup with their name to be utilized for the day. LPA also observed children requesting their water bottles from a bin, due to the ages of the classroom, staff use this proactive strategy to prevent children from accessing others for hygienic purposes. Regarding the third allegation, facility is operating out of ratio. It was alleged that staff are overwhelmed in the classrooms and operating over ratio, so staff aren’t preventing children from biting. During two separate inspections, LPA confirmed the facility is operating within ratio, where classroom three had two staff and less then sixteen children present. With a 1:12 ratio regulation standard, the CCC is operating below regulation requirement with a ratio of 1:6. LPA also reviewed relevant documents and verified classroom three has twenty children enrolled and two fully qualified teachers, the center also employs three aides and support staff to assist due to classrooms ages and development. Based on conflicting statements, LPA is unable to corroborate the allegations that staff did not prevent daycare child from being bit while in care, staff did not ensure daycare child had access to drinking water and facility is operating out of ratio. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore the allegations are unsubstantiated. An exit interview was conducted and a copy of this report along with the appeal rights were provided to DIR Julia Fletes. A notice of site visit was handed to licensee and must remain posted for 30 days.