complaint·November 16, 2023

It was discovered that the child did not require medical attention and was provided first aid (ice applied to injured area) by the Licensee. The dog was immediately placed in their kennel behind a locked door, in an off-limits area, inaccessible to children. However, it was disclosed that the Licensee did not submit an Unusual Incident Injury/Report to the department in regard to the child being bitten. The Licensee did not contact the department via telephone to report the incident nor did Licensee inform their assigned Licensing Program Analyst or the subject child’s parent(s). The Licensee indicated they did not believe the incident required reporting to the department because the child was “okay” and did not require medical attention. Furthermore, it was disclosed the subject child’s parent(s) became aware of the incident by the child. Based on LPA observations and interviews which were conducted and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division &Chapter number), are being cited on the attached LIC 9099D.”) A notice of site visit was given and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. SEE LIC 9099-D for the deficiencies cited Exit interview conducted and report was reviewed with the Licensee, Amanda Medrano.