Office review·January 5, 2024

On the date and time, Licensing Program Manager (LPM), Aaron Ross and Licensing Program Analyst (LPA) Taityana Benson conducted a Tele Informal Meeting vis TEAMS Meeting with Licensee, Amanda Medrano. During the tele conference, the substantiated compliant investigation, including Personal Rights was discussed. Licensee explained they understood the importance of Personal Rights and Reporting Requirements. The Licensee also stated their dog was evaluated by a dog trainer and they will keep their dogs away from children in care. During the tele conference resources such as Riverside County Office of Education (RCOE) and career videos on the Departments website were discussed. Visit websit e Family Child Care Providers – California Child Care Licensing – Resources for Parents and Providers to view videos: https://ccld.childcarevideos.org/family-child-care-providers/ The difference between an Informal Meeting and a Non-Compliance Meeting was explained to the Licensee. The Licensee was informed that the goal of the Informal Meeting is to assist her in remaining compliant. The Licensee is currently signed up to received important updates from the Department. An exit interview was conducted with the Licensee. LPA provided the Licensee with a copy of this report. The Licensee agreed to acknowledge receipt of the email by replying, "I have received the LIC 809 January 05, 2024." This report must be made available at the facility for 3 years for public review upon request.