complaint·May 7, 2025

During the investigation, LPA Ramos received information from pertinent parties disclosing two incident reports that took place at the facility with a day care child in the month of March 2025. Through interviews conducted and documentation obtained, it was disclosed that a conference took place between a facility representative and parent to discuss the two incidents that occurred, as outlined in the policies of the Parent Handbook. Based on additional information from pertinent parties, indicated that the child was withdrawn from the facility by authorized representative while other information indicated the child was terminated by the facility. However, there was no plan established by the Director, teachers, and/or parents to work together to improve the child\342\200\231s behavior as outlined in the Parent Handbook prior to disenrollment of child. Additionally, the two incident reports obtained did not establish any patterns of biting behavior that can result in a suspension or termination of services as outlined in the Parent Handbook. Based on LPA observation of documents collected, interviews conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED . California Code of Regulations, (Title 22, Division 12 & Chapter 1), are being cited on the attached LIC9099D. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with Director Gloria Luna.