Follow-up on corrections·May 4, 2023

On 5/4/23, Licensing Program Analyst (LPA), Jeanette Sanchez, conducted a Case Management visit to address a issue separate from the complaint investigation (Complaint Control # 10-CC-20230224153746) conducted. LPA Sanchez met with Licensee Maria Torres. During the course of the complaint Investigation, it was disclosed that staff use verbal threats as a means of discipline. On 3/1/23, LPA interviewed staff who self disclosed that they tell the children they will get "pow pow" (Spanish term for hitting) if they do not correct behavior. Per staff, they also disclosed this information to parents when asked if they hit the children. Staff also instruct children who have hit other children to hit themselves to demonstrate how it hurts. LPA consulted staff about how verbal threats can be a violation of personal rights. See LIC809D for cited deficiencies of the California Code of Regulations, Title 22, Division 12, Chapter 1. An exit interview was conducted, and this report was reviewed with Licensee Maria Torres. A notice of site visit was given and must remain posted for 30 days.